Best 10 quotes in «nonverbal communication quotes» category

...and even now I still can't "do" a real conversation. I have no problem reading books aloud and singing, but as soon as I try to speak with someone, my words just vanish.

An experiment had students rate lecturing professors with the sound off. Their ratings closely mirrored evaluations of students who went through the courses with the same professors.

93/7 Rule: 93% of communication occurs through nonverbal behavior & tone; only 7% of communication takes place through the use of words.

As proof that HOW we see things matters, Gen. Montgomery took a preprepared text that had been deemed an innocuous complement to his American troops and delivered it in such a way that his condescension prompted more division than unity.

Don't let a Narcissist, or any other kind of vampire, get away with nonverbal disapproval. Unspoken communication has much more power than mere words because it is ambiguous. If a Narcissist says you did something wrong, you can at least disagree. If he only hints at it, you are left wondering if what you're seeing really means what you think it does, or if the whole thing is somehow your fault, or whatever else you might be imagining. ... Translate rather than pointing the finger. This is the tricky part because it is subtle, but it will make all the difference. An unsubstantiated accusation of an internal state, like, "You're bored," invites defensiveness. A translation, like, "You keep looking at the clock; I'm assuming you're bored," is much harder to deny. A Histrionic might try, but other kinds of vampires will have to concede that they are indeed looking at the clock.

Listen with an open mind, gather all the incoming information, both verbal and non-verbal and be careful not to ignore things you don’t wish to hear. Don’t make assumptions or jump to conclusions. The punchline usually comes at the end!

Many a teacher was afraid when Amadeu's concentrated look fell on him. Not that it was a rejecting, provoking or belligerent look. But it gave the explainer exactly one chance to get it right. If you made a mistake or showed uncertainty, his look wasn't lurking or contemptuous, you couldn't even read disappointment in it, no , he simply averted his eyes, didn't wanted to make you feel it, was polite and friendly as he left. But it was precisely this tangible desire not to would that was destructive.

When there’s a gap between what I’m thinking and what I’m saying, it’s because the words coming out of my mouth are the only ones I can access at that time.

Listen with your eyes as well as your ears.

The things you say, the things you don't say, the things you do, or the things you don't do are always sending a loud message to those around you. What kind of a message are you sending? Is it a true reflection of who you are?