Best 116 quotes of Ron Kaufman on MyQuotes

Acting after being asked is compliance. Acting without being asked is kindness.

A great leader makes what is visible in their mind, visible to all.

Always do what you can do instead of worrying about what you can't.

Always aim for 100 percent and you'll always know where to improve.

Always be kind in your heart, spirit and mind.

Always trust people and they may let you down. Always distrust people and you have let them down.

Are people being the least you expect of them, or the best they expect themselves to be?

Are you doing only what you must or doing all you can?

Are you moving forward, or just moving?

A scattered effort is a poor effort.

Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.

Be confident enough to encourage confidence in others.

Be the exception to the rule. It's the surest way to become exceptional.

Be the mirror in which people admire their true potential.

Challenge your own status quo - before someone else does.

Compromise in your arguments, not in your expectations.

Constant acts of goodness are worth far more than rare acts of greatness.

Convince people and you win their minds. Inspire people and you win their hearts.

Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying?

Crossing barriers can be as simple as a smile.

Developing great employees attracts great customers.

Don't let doing enough be good enough.

Don't let high-speed completely replace high-touch. Your customers may appreciate both.

Don't wait. Tomorrow may be too late to do the things you can today.

Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good.

Enjoy your work so that others may enjoy the results.

Enthusiastic service providers create enthusiastic customers.

Even a tiny step is one step closer to where you are going.

Every service problem is as an opportunity to show you care.

Exceeding expectations is where satisfaction ends and loyalty begins.

First be effective and then be efficient.

Focus not on who you are, but on what you can do for others.

Giving great service requires the right people and the right service tools.

Good customers want good quality service. Great customers want it even more.

Greatness is not how you feel, it's how you make others feel.

How can you learn more? By admiring what you've done right? Or by studying what you've done wrong?

How much good can you do today? How much love can you give? How much care and kind attention?

If customers say you're just 'all right', you've not done enough, you've failed to delight.

If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.

If they're going to remember the problem, make sure they remember it fondly.

If you haven't given them your trust, you haven't given them enough.

If you only give back what you get from other people, you're not giving as much as you can.

If your customers are demanding, be thankful.

If your customers have to ask you for it, you haven't been thinking far enough ahead.

If you're always doing what you've always done, you'll never see (or become) what you could be!

If you wait until you have to change, you may have waited too long.

If you want to be the best, find the best in others.

If you were a customer, would you come back to buy your products or services?

In a service situation, each delay can mean many unsatisfied customers, each one telling many more.

Industry jargon may not be a language your customer understands.