Best 113 quotes of Jeffrey Gitomer on MyQuotes

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

All things being equal, people want to do business with their friends.

Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often.

Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?

Before you can get what you want, you have to know what you want,and make a game plan to get it

Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Change is not a four letter word...but often your reaction to it is!

Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.

Courage is a self-inflicted quality that gains momentum every time you try it.

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.

Create a story of WOW that will be retold.

Customer satisfaction is worthless. Customer loyalty is priceless.

Customers will want to talk to you if they believe you can solve their problems.

Differentiate with value or die with price.

Don't dwell on the problem; concentrate on the solution.

Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

Failure is not about insecurity. It's about lack of execution.

Friendly makes sales - and friendly generates repeat business.

Good things come to those who have patience and take consistent, persistent actions toward what they want.

Go to humorous events at comedy clubs and watch laughable movies.

Great people have great values and great ethics.

Great salespeople are relationship builders who provide value and help their customers win.

Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.

How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.

If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.

If you don't think you can do it, who will? You control the most important tool in success, your mind.

If you find common subjects or interests with a prospect, you can establish a business friendship. Ask about a diploma or picture. Your prospect will be glad to talk about what he/she just did or likes to do. Try to captivate him or her in intelligent conversation with engaging questions about their interests. It's obviously better if you're versed in the subject, because that's where rapport is established. Get the prospect to talk about their passions and what makes them happy.

If you look deep inside trust, you'll find truth.

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

If you think that I'm nuts, you may be right.  But I'm a nut with a positive attitude, baby!

If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.

If you want to be the best salesperson, first you must be the best person.

Ignore people who tell you 'you can't' or try to discourage you.

Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.

In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.

It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.

It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.

It's your thoughts behind the words you speak that create your attitude.

Listening is the hard part. Listening is the important part. The hot button is in the prospect's response.

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.

Make everyday as productive as the day before you go on vacation.

Master the web and you will master your universe - and your (on-line) bank account.

Memorable customer service can only take place in a human-to-human situation.

Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.

Most people will not do the hard work it takes to make success easy. Don't be like most people.

Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.