Best 113 quotes in «customer service quotes» category

  • By Anonym

    Exceptional customer service proactively manages your brand and reactively can turn upset customers into raving fans based on how you handled their complaint.

  • By Anonym

    For every dilemma, find at least three or four possible solutions. The creative process leads to better results.

  • By Anonym

    Formative commendation to the author as an altar boy: "You're the only one we've got to anticipates what's coming.

  • By Anonym

    For every five sales you make, another nine customers who had hoped to buy from you will leave your store disappointed and empty-handed. This means your existing store traffic can give you 2.8 times your current sales volume, if you sell only those customers who are ready to buy. The only thing more expensive than hiring a sales trainer is not hiring one. Any investment in sales training is an investment in your own gross profits.

  • By Anonym

    Great companies know that customer relationships in these times call for more than just having a great product (or service) backed by a great sales team. Customers have to be wooed until they fall so deeply in love with your offering that they will ward off advances from potential suitors. No matter how well you perform as a business, there are little things that can cause the relationship with your customers to suffer. The companies, products and/or services that we love are those that “touch” us in the right places at the right times. After all, that is what “romancing” the customer is all about—feeing your way to the customer’s heart.

  • By Anonym

    He doesn't hate me. He hates himself. If people could handle their self-loathing, customer service would be smoother.

  • By Anonym

    How your team members look is what your customers look like. A friendly smile is key to service excellence. If you dont want your customers to leave unhappy your team can't look unhappy.

  • By Anonym

    How you think about your customers influences how you respond to them.

  • By Anonym

    Frank treated customers with the contempt Rosy had only seen before at airport passport control. Even then, she’d never heard an immigration official refer to anybody as baldy. “Hey, baldy,” Frank had said and whistled to call a customer back as though he were down in the paddock with an unruly herd. “You forgot your juice.” Frank held up the bottle of Tropicana orange juice. And when… baldy came back, Frank slapped the bottle into his hand as though passing him the baton in a relay race, then waved the man aside—“Go!”—and pointed at the next customer. “What do you want?” Frank said. “Cheese? Again? That’s three cheese you’ll have had in a row. Are you eating right?” The customer stammered. “Eh-but-eh-but-eh-but,” Frank mimicked. “Never mind. But think up a different filling next time. And not cheese and tomato.” He shook his head and made up the roll.

  • By Anonym

    He is Your Customer, the Reason behind Your Customs.

  • By Anonym

    If you're a company, my advice is to remember that you can't have it both ways. You can’t treat your customers like family one moment and then treat them impersonally—or, even worse, as a nuisance or a competitor—a moment later when this becomes more convenient or profitable.

    • customer service quotes
  • By Anonym

    If most of your customers are grinding you on price, then your level of service is not obvious to them. Otherwise, they wouldn't grind you on just price because they would value the service you're giving them.

  • By Anonym

    If your culture is how you do business internally, your brand is what people believe about you externally.

  • By Anonym

    I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when they are praised.” Sir

  • By Anonym

    If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.

  • By Anonym

    If you want to be outstanding, stop meeting expectations, start exceeding them

  • By Anonym

    I need to find Meg." I wiped my mouth with a shaky hand. "What would the myrmekes do with her?" "I don't know!" "Tell me or I will not complete your customer service survey.

    • customer service quotes
  • By Anonym

    Hookers, Hondas and Hollywood all approach customers with a different mindset than the rest of the business world. Whereas most businesses talk about the importance of "customer service," agents, mechanics and people of the night talk about "servicing customers." It is an important distinction, as customer service is generally a reactive process in which professionals and businesses respond to the needs of their clients, while servicing customers involves exploration to discover what the customer needs in order to start firing all the cylinders.

  • By Anonym

    I have come to realise that customers love companies that make them feel good about themselves—companies that reflect what they, the customers, believe about themselves. Customers fall in love with the company that says to them, "You are unique. You are great. We are the only ones who can make you feel that way. Fall in love with us and we will continue to make you feel great.

  • By Anonym

    Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.

  • By Anonym

    In hypercompetitive world, the only way to make an impression on your customer is to break through the noise

  • By Anonym

    Insurance business is about promises and trust. It is about delivering to the customer in times of need and if this cannot be imbibed in a professional neither him nor the industry will succeed.

  • By Anonym

    Instead of selling to your customers, help them buy.

  • By Anonym

    It is better to apologise later than to ask for permission now. It is called self leadership

  • By Anonym

    It’s always the first rule of customer service. Make eye contact, smile, say hello. To EVERYONE: your fellow employees, customers, everyone connected with the extended community.

  • By Anonym

    In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.

  • By Anonym

    It is not blindly pushing your own agenda that will really create rich opportunities in your life, career, business – and in the world. It’s is your ability to understand, appreciate, anticipate, address, add value to that of others that will.

  • By Anonym

    It takes just a step to meet a potential customer!

  • By Anonym

    Let us now take a moment to reflect on the plight of the Starbucks barista, that patient indulger of obsessive-compulsive customer requests, that tireless dispenser of forced smiles, that hapless victim of a never-ending parade of indignities. Any brave soul who dons the green apron must endure annoyances that would crush the rest of us - or at least send us into a cup-throwing, syrup-spraying rage.

    • customer service quotes
  • By Anonym

    Next time, can you ask him to bring cookies? I don't like to put up with that level of insane unless there's some kind of high-calorie compensation.

  • By Anonym

    Nothing consoles and comforts like certainty does.

  • By Anonym

    Often times consumers, clients, and customers are not just buying a product or service, they are buying an experience, a feeling, a perception, a person(YOU) and ultimately the BRAND

  • By Anonym

    One plus one makes two but two monologues do not make a dialogue. Of all the traits, characteristics, attributes and habits of today’s customers, the one that has serious consequences for businesses is this—today’s customer does not want to be just spoken to. She wants to be engaged in a dialogue. Today’s consumer expects to be part of the conversation about the product and/or service on offer. Today’s customer does not want to be fed with advertisements. Collaboration is what excites today’s customer.

  • By Anonym

    Only children, fools, and cowards would allow a company to treat them as if prices were set by customers.

  • By Anonym

    Our customers are not our competitors. We compete for them, not with them.

  • By Anonym

    Rescuing people from the results of their own foolishness is really what customers service is all about. Customers rarely obey the rules. They expect you to rescue them whenever they do something stupid. Will you be a “rescuer,” known far and wide for customer service, or will you steadfastly insist that your customers follow the proper procedures?

  • By Anonym

    In this fast-paced digitally connected world, your competitor is only a WhatsApp message away. Be reachable by every medium possible

  • By Anonym

    It’s not the customer’s duty to be loyal to you; it’s your duty to be loyal to your customers. Focus on quality, relevancy, and the BEST customer service possible. Make sure your business is creating a service experience so good that it inspires loyalty.

  • By Anonym

    Make it easy for your customers to do talk to you.

  • By Anonym

    News of bad customer service reaches more than twice as many ears as praise for a good service experience.

    • customer service quotes
  • By Anonym

    No customer walks into your business, gives you money and then says, “Dissatisfy me, please.” Aim for 100% customer satisfaction.

    • customer service quotes
  • By Anonym

    Perception is assumed to be reality until clients encounter the reality of the brand, don’t fake it

  • By Anonym

    Remember, the customer is always right!

    • customer service quotes
  • By Anonym

    Service is a promise that cannot be seen, touched, or felt through any of our external senses.

  • By Anonym

    Service is not something you do. It is something you are.

  • By Anonym

    Service standards create the standard of expectation that you and all team members follow when interacting with customers.

  • By Anonym

    Take good care of your customers and they will take care of your business.

  • By Anonym

    Teach your employees how to build relationships with your customers.

  • By Anonym

    That’s me, keeping things bitchy from open to close.” I turned around and gave him my customer service smile.

  • By Anonym

    The best advertisement you can have is a happy customer with a big mouth. The worst advertisement you can have is an unhappy customer with a big mouth.