Best 316 quotes in «hospitality quotes» category

Tangible + Intangible: that’s the secret sauce of good marketing. A hotel room is never only a hotel room, it’s a statement.

Technology evolution is far from linear. It is very, very bumpy

Thanks to increasingly accessible technologies and infrastructures, even the smallest bed and breakfast can choose whether and what to automate

Thanks to photography, some memories overstay their welcome.

The danger of refusing to reflect upon the psychological dynamics of faith and belief is that what we feel to be self evidently true, for psychological reasons, might be, upon inspection, highly questionable, intellectually or morally. Too often, as we all know, the 'feeling of rightness' trumps sober reflection and moral discernment. Further, we are often unwilling to listen to others until we are, to some degree, psychologically open to persuasion. The Parable of the Sower comes to mind.

The Entrepreneur Who Controls Everything Controls Nothing

The lack of a centralized, user-friendly and standardized mobile payment system is one of the crucial industry knots that we are still unable to untie, and this partially explains the unencouraging results of mobile conversion.

The linearity of labels such as 1.0, 2.0, 3.0, makes sense when it comes to updated versions of specific software or OS, but the web evolution is rarely as linear as the one of an operating system.

The light of love proper to faith can illumine the question of our own time-concerning truth. Truth, nowadays, is often reduced to the subjective authenticity of the individual, valid only to the life of the individual. A common truth intimidates us, for we identify it with the intransigent demands of totalitarian systems. But if truth is a truth of love, if it is a truth disclosed in personal encounter with the Other and with others, then it can be set free from its enclosure in individuals and become part of the common good. As a truth of love, it is not one that can be imposed by force; it is not a truth that stifles the individual. Since it is born of love, it can penetrate to the heart, to the personal core of each man and woman. Clearly, then, faith is not intransigent but grows in respectful coexistences with others. One who believes may not be presumptuous; on the contrary, truth leads to humility, because believers know that, rather than ourselves possessing truth, it is truth that embraces and possesses us. Far from making us inflexible, the security of faith sets us on a journey; it enables witness and dialogue with all.

The maid told him that a girl and a child had come looking for him, but since she didn't know them, she hadn't cared to ask them in, and had told them to go on to Mers. "Why didn't you let them in?" asked Germain angrily. "People must be very suspicious in this part of the world, if they won't open the front door to a neighbor." "Well, naturally!" replied the maid. "In a house as rich as this, you have to keep a close watch on things. While the master's away I'm responsible for everything, and I can't just open the door to anyone at all." "That's a mean way to live," said Germain; "I'd rather be poor than live in fear like that. Good-bye to you, miss, and good-bye to this horrible country of yours!

The More You Know About Marketing, The More You Can Get Biased By Your Own Knowledge. Keep Questioning What You Know And Always Think As An Outsider

The More You Learn, The More You Know There Is Still So Much To Learn

The ornaments of your home are the people who smile upon entering time and time again.

The reason why it has been so hard to replicate in the hotel industry is not due to a lack of a great ideas but more likely due a lack of resources, technical and political know-how to navigate through the various companies. The mere architecture of such a platform would probably need to be as big and as complex as all the PMS combined, so the costs involved are likely massive. This is mainly a game that can be won by resources, more than by agility.

There is no space for absolutism in hotel tech.

There's No Good And Evil In Marketing. It's All Very Darwinian, Actually

There's No Magic In Marketing. Just Dopamine

The times when Google used to simply showed ten organic results seems like history. On a standard Google search, in fact, it is easy to get multimedia results directly in the SERP. Try googling “funny cats” and you will probably only have 3 or 4 links, together with a dozen of videos and images. According to several studies, last year Google responded with universal search results to more than 80% of queries, (mainly YouTube videos, images, and news).

Today, the main problem with technology is that it moves faster than our ability to predict its ramifications

Together with mobile payments, friction during check-in is probably the main Industry “turn-off” for guests

Travel is torture. At least if we stick with the etymology of the word. Linguists tend to agree that the term comes from “travail” (“work” in French) or “travailen” (“torment” in Middle English). Not very tempting, is it? Well, wait for the worst part: these two words probably share an even more sinister meaning: according to author and journalist Simon Winchester, in fact, they very likely derive from the Latin term “tripalium”, an ancient torture instrument used in the Roman Empire. Today, when we think about travel, we picture fast trains, intercontinental flights in business class, sandy beaches, and Mojitos, but things were not always as smooth. Travelling was extremely difficult (and risky) in ancient times and organizing one’s travel was, indeed, a torture.

TripAdvisor has always been a top-funnel platform, not a bottom-funnel one. Now, thanks to a new feed-oriented design, fresh content from over a thousand influencers and Facebook integration, it (finally) takes a step back in the customer journey: no longer a OTA / metasearch engine /review site hybrid, therefore, but an inspirational site for curious travelers

TripAdvisor may have found a new youth with the new feed-based design, but it is still worth half of what it used to be four years ago.

The Accounting of Love and Hospitality - Sermon on the Account Do enough for others that it's impossible For them to keep accounts Of what they owe you Or what you've done. Lose the account yourself, Expect nothing in return. Make a habit of giving things away. Pay for other people's meal, Friends and strangers. Keep no accounts on that either. Take what is offered to you, But expect or demand nothing. Tell the people in your life That you appreciate them As often as you can. There may be a day when you can't. Tell your kids and spouse that you love them, Often and every night. Remind yourself What it is you love about them. Look for ways to be kind and helpful, There are plenty to find. Do things without telling others You've done them. Don't even remind yourself. Do acts of kindness, then let them go. Live a life without clinging to expectations About who you should be. Your friends and family will change, Everything does, you will. Life has a lot of additions and subtraction; Change is inevitable. Spend time mindfully changing yourself Towards kindness and patience. At the end of your life, Which could be any moment, Let the ones that knew you Have lived a better life because you were there. Let your accounts be settled And forgive other people's.

the bleakest situations bring out the hospitality in all of us, but it's during the harshest we find out how strong we really are.

The extreme competitiveness in travel is slowly bringing search engines, OTAs and metasearch engines to converge towards an increasingly homogeneous model. The reason is simple, almost Darwinian: the model that will prove to be the most efficient in terms of scalability and efficiency for the end user is going to prevail.

The idea of time and evolution has changed with the advent of the internet. Things that used to change over a generation now change over a decade.

The Internet Is The Anti-mass Media: Because Of Hyper Personalization, Every User Runs A Different, Private And Tailor-made Version Of It

There Are No Gurus. There Are No Ninjas. Just People Who Get Things Done

The recent complete hotel SERP redesign marked another milestone in Google's travel domination plan: The new design goal is to keep users as much as possible in the search engine, without the need to search info on OTAs or metasearch engines.

There is an intrinsic risk in bitcoins: their physical inconsistency. Discussions about physical cryptocurrency issuing have been going on since 2010, but when we refer to bitcoins, we usually have lines of codes in mind instead of banknotes.

There Is No Such Thing As "The" Internet, Rather 7.7 Billion, Hyper Personalized Versions Of It

The straight-to-room approach will become the standard in our Industry, exactly as self-check-in became the standard in airports

The strength of any software is proportional to the number of third-parties it can connect to.

The story of ordinary companies is not the story of all companies

Three rules of hospitality industry. 1. Always smile no matter what. 2. Never discuss religion and politics 3. You may wear a torn underwear inside but always wear the three piece suit outside.

Values beat experience when experience doesn't work hard.

We all agree that the main concept of ​​a metasearch engine is to compare and find the best rates, right? Well, we may be wrong. Up until only 10 years ago, there were dozens of OTAs, each one specialized in a niche market. But, over the years, these OTAs have been acquired, integrated or simply merged under Booking and Expedia's brands. Today, digital distribution is, de facto, a duopoly. And with only two OTAs sharing almost 100% of online transactions, what exactly a metasearch engine should do?

We are the last generation with scraped knees. Next one will make no difference between on and off-line reality

Web Agencies Are Responsible For Pretty Much Every Single Halo Effect In Our Industry

We don't practice hospitality to point other people to ourselves, our church, or even our beliefs. We practice hospitality to point people toward the ultimate welcome that God gives every person through Christ.

Unfortunately, Moore’s Law Does Not Apply To Humans, But The Law Of Least Effort Does

We, as a species, tend to over-generalize. That’s why our marketing strategies often suck

We Don't Search Anymore. Algorithms Do It For -and Better Than- Us. We Became Passive-aggressive Web Users

We would sit down fifteen, sometimes twenty, to the table on seder nights: my parents; the maiden aunts - Birdie, Len, and before the war, Dora, sometimes Annie; cousins of varying degree, visiting from France or Switzerland; and always a stranger or two would come. There was a beautiful, embroidered tablecloth which Annie had brought us from Jerusalem, gleaming white and gold on the table. My mother, knowing that sooner or later there would be accidents, always had a preemptive "spill" herself - she would manage somehow, very early in the evening, to tip a bottle of red wine onto the tablecloth, and thereafter no guest would be embarrassed if they knocked over a glass. Though I know she did this deliberately, I could never predict how or when the "accident" would occur; it always looked absolutely spontaneous and authentic. (She would immediately spread salt on he wine stain, and it became much paler, almost disappearing; I wondered why salt had this power.)

We should not regard what a man is and what he deserves: but we should go higher – that it is God who has placed us in the world for such a purpose that we be united and joined together. He has impressed his image in us and has given us a common nature, which should incite us to providing one for the other. The man who wishes to exempt himself from providing for his neighbors should face himself and declare that he no longer wishes to be a man, for as long as we are human creatures we must contemplate as in a mirror our face in those who are poor, despised, exhausted, who groan under their burdens . .

What could be the next steps in travel for Amazon? Very likely, acquisitions. Expedia stock value dropped from over 150$ to 110$ in one year and, with 1:14 stock ratio (Amazon stock reached an astonishing 1,400$), the acquisition would give Bezos the technology and know-how necessary to forcefully enter the travel landscape and compete with Google. trivago is another possible choice: last June the German metasearch engine was worth over 20$ a share, over 3 times the current value (6$). And what about TripAdvisor? It may have found a new youth with the new feed-based design, but it is still worth half of what it used to be 4 years ago. All those investments would be possible for Amazon, a company with a capitalization of over 1,000 billion dollars

We show hospitality to strangers not merely because they need it, but because we need it, too. The stranger at the door is the living symbol and memory that we are all strangers here. This is not our house, our table, our food, our lodging; this is God's house and table and food and lodging. We were pilgrims and wanderers, aliens and strangers, even enemies of God, but we, too, were welcomed into this place. To show hospitality to the stranger is, as Gordon Lathrop has observed, to say, "We are beggars here together. Grace will surprise us both.

What could be the next steps for Amazon? Very likely, acquisitions. Expedia stock value dropped from over $150 to $110 in one year and, with 1:14 stock ratio (Amazon stock reached an astonishing $1,400), the acquisition would give Bezos the technology and know-how necessary to forcefully enter the travel landscape and compete with Google.

What we are likely to see is AI working together with humans, not AI replacing humans