Best 316 quotes in «hospitality quotes» category

It was not until dinner was nearly over that the Viscount noticed that he was being waited on by his valet. Since the party consisted of Lord Wrotham, the Honorable Ferdy Fakenham and Mr. Ringwood, he had no hesitation in demanding the reason for this departure from the normal, freely hazarding the guess that Groombridge was lying incapable on the pantry floor. Bootle, who disapproved of such unceremonious behavior, returned a noncommittal answer; but Jason, who was waiting to deliver the next course into his hands, put his head into the room and announced that both Groombridges having piked on the bean the Missus was cooking the dinner, and in bang-up style. Upon receipt of this amazing information, the whole party repaired at once to the kitchen, Sherry having the forethought to take the wine-decanter along with him, and Ferdy pausing only to secrete his watch-and-chain in one of the vases on the dining-room mantelpiece. Hero, delightfully unconscious of disheveled tresses, flushed cheeks, and a smut on her nose, made them welcome. They drank her health, ate up all the apricot tartlets she had prepared, sampled the contents of the jars on the big dresser, and wondered that they should never before have had the happy thought of invading a kitchen. After that they swept Hero off with them upstairs, leaving the servants to wash up the dishes. Bootle and the superior abigail exchanged speaking glances, the kitchen-maid retired to indulge a mild fit of hysterics in the scullery, and Jason, seating himself at his ease at the table, requested the page-boy to flick him some panam and cash. This intelligent lad, who had for months been enriching an already varied vocabulary from Jason's store, at once complied with the request by cutting the Tiger a large slice of bread and cheese. On the following day, Bootle, whose sense of what was due to himself would not allow of a repetition of the previous night's performance, volunteered to find and install a respectable couple to fill the Groombridges' places. He magically produced a cousin of his own, who, with his wife, almost immediately took possession of the kitchen. There was no noticeable diminution in the household bills, but since Mrs Bradgate grilled kidneys just as Sherry liked them, and always agreed smilingly with everything Hero said; and as Bradgate's depredations on the cellar were too discreet to attract attention, the young couple were able to congratulate themselves on having made a change for the better.

I've always admired people who give accurate directions, and the tribe is small.

I was sometimes irritated by the unrelenting inquisitiveness and criticism, but there was no shortage of help or advice or just someone to talk to if I needed it. It was hard to imagine a foreigner descending on an English community and being welcomed with such immediate acceptance and hospitality.

Many Hotel General Managers see a chart with a line going up and assume it will continue going up forever. It won’t.

Marketer Minds Should Be 50% Prefrontal Cortex And 50% Reptilian. The Emotional Hub Of The Mammalian Brain Is Just An Evolutionary Burden

Marketing Overplanning Is Marketing Paralysis

Most web agencies prefer to convince you that something is always wrong with your marketing, even when it’s not. That’s what I call “marketing mongering”.

Many Entrepreneurs Trust The Person Delivering The Message More Than The Message. That’s Why Consultants May Be Dangerous

Moving away from traditional hotel loyalty programs' model and offering a good mix of instant gratifications and long-term rewards based on the guest type is crucial to creating sustainable and scalable programs. And if it is unlikely that the industry will ever entirely move away from the points-for-stay model, most hotel brands are already integrating guest experience, recognition and service personalization as part of their loyalty programs, realizing that the in-house financial value of their guests is as important as their stay frequency.

My path is full of petals–I have swept it for no others. My thatch gate has been closed–but opens now for you. It’s a long way to the market, I can offer you little– Yet here in my cottage there is old wine for our cups.

Most hotels only accept change if it's easy or if they are forced to

now the question we must ask is...what kind of _practices_ [theology] motivates, what kind of _gaze_ onto others, the guest, the new arrivant, it offers us to carry with us; _not_ who my neighbors are _but_ to whom I am being a neighbor.

Of all the IoT long-term investments a hotel can make, mobile key technology is, by far, the safest

My view on GDPR? Serve the servers.

Of all the choices hoteliers have to make, choosing the right Property Management System is one of the most stressful, yet crucial, one.

One of the more tiring aspects of hitchhiking is a need to be sociable and make conversation with whoever is driving you. It would be considered poor form to accept a ride, hop into the passenger seat and then simply to crash out until you reached your destination. How I longed to do just that, but instead I chatted merrily away, energy ebbing from me with each sentence, until Chris dropped me at the address of the lady who had offered me free B&B. One of the more tiring aspect of accepting an offer of free accommodation is a need to be sociable and make conversation with whoever had offered it to you. It would be considered poor form to turn up, dumb your bags, crawl into your bedroom and order an early morning alarm call. How I longed to do just that, but instead I chatted merrily away to Marjorie, energy ebbing from me with each sentence, until the tea was drunk, the cake was eaten and I finally plucked up the courage to mention just how exhausted I was. I apologised and said that I simply had to grab a couple of hours sleep, and Marjorie understandingly showed me to my room.

On average, hotels are renovated once every decade, three times more frequently than other commercial building. This means that hotels are structurally more likely to new tech adoption, as their infrastructures get reviewed more often

Nothing dates as quickly as the future.

Open the windows and the doors, she shouted, cook some meat and fish, buy the largest turtles around, let strangers come in and spread their mats in the corners and urinate in the rose bushes and sit down to eat as many times as they want, and belch and rant and muddy everything with their boots, and let them do whatever they want to us, because that's the only way to drive off ruin.

Our industry is experiencing, a real “silicon obsession”, and it is important to stay grounded and remember that all that glitters is not gold, especially in tech, where adjective such as "disruptive" are overused and the risk of a bubble is always lurking on the corner.

Optimism is biased: even if you flip a coin 100 times and it always lands heads up, the chance for heads up at next flip is still 50%.

Past traumatic experiences with software implementation make hotels look at the nw software implementation process with fear, overestimating the probability of something going horribly wrong (loss of data, staff retraining, etc.) rather than looking with excitement at the improvements the new technology will bring

One great reason why the rich in general have so little sympathy for the poor is because they so seldom visit them. Hence it is that one part of the world does not know what the other suffers. Many of them do not know, because they do not care to know: they keep out of the way of knowing it – and then plead their voluntary ignorance as an excuse for their hardness of heart.

[Poems] train and exercise the imagination. Trained imaginations are what we need most at a time like this. That is what will enable us to reach across cultures and understand each other, to think of new models and modes of organization that might work better, and to wage peace, because the love of beauty is deeply related to the love of peace.

Quality does not have a soul and does not have emotions.

Philosopher Paul Virilio Once Said: “when You Invent The Plane, You Invent The Plane Crash”. That's Our Industry Attitude Towards Ai

Religion is about hospitality and responsibility, and about neighbor/enemy-love-as-self-love in a Christian term that requires one to turn a new _gaze_ onto others––what I call a _cosmopolitan gaze_.

Over the years, I’ve heard dozens of hotels afraid to lose their “human touch,” but it’s worth remembering that, according to a recent Gallup poll, more than 20 million United States employees (humans, of course) have a negative attitude toward work, and are responsible for an annual loss in productivity of $300 billion.

SEO is dead” is surely an overstatement but, at least in the accommodation industry, this seems to be (at least partially) the case.

Serve The Servants. Oh No... Serve The Servers

Serve the Servers

Service is a promise that cannot be seen, touched, or felt through any of our external senses.

Setting out some honey shortbread cookies to go with the lemonade, she flashed on memories of her grandmother, offering refreshments to anyone who was lucky enough to come through the kitchen door. As a working farm, Bella Vista was always busy with workers, some seasonal and others permanent. 'In my kitchen, everyone is family,' Bubbie used to say, beaming as the orchard workers, mechanics or gardeners gladly wolfed down her baked goods.

Receive under your roof those who seek protection and know the exact time to send them away before they become puffed up and ready to bite the hand that fed them.

Soak blanket in gravy and make a delicious brick wrap. Serve in All Gravy Room at the Mandrake Hotel.

Sometimes I disagree with me too. It gives me perspective.

Sometimes you welcome people only for them to show you how unwelcoming you are. Sometimes you generously help people only for them to show you how extravagant and evil you are. Sometimes you teach people only for them to show you how ignorant you are. Sometimes you open your doors to people only for them to show you how dirty your room is. Sometimes you make way for people only for them to block your ways. Sometimes you draw people closer to you only for them to teach you the real meaning of betrayal and loneliness. Sometimes you smile to people only for them to show you the color of your teeth. Sometimes you play with people only for them to show you how uncouth you are. In life, sometimes, your very best intentions shall be seen as woefully bad. Sometimes in life, your good deeds and acts would see another meaning, but no matter how people perceive, accept and treat you or your intentions, acts and deeds, know yourself, and dare not to be changed by circumstances so easily. Regardless of how hurtful circumstances might be, dare to guard your heart and your tongue, so you may not speak what you should never say that would make you miss your reward before the Sovereign Lord. Keep doing what you have to do, as you have to do as a living sacrifice to the Sovereign God for from Him comes your true reward!

Sleep aid devices are inexpensive ways to make any room “smarter” and guest experience better

Tangible + Intangible: that’s the secret sauce of good marketing. A hotel room is never only a hotel room, it’s a statement.

Si Will Capable Of Designing Both Its Hardware And Its Software

Thanks to increasingly accessible technologies and infrastructures, even the smallest bed and breakfast can choose whether and what to automate

Thanks to photography, some memories overstay their welcome.

Soon enough, end users (hotels, apartments, b&b, etc.) could be able to manage the entire suite of Google advertising from a single, simple extranet, decreeing the end of hotels' dependence to third-parties (web agencies and vendors)

The Accounting of Love and Hospitality - Sermon on the Account Do enough for others that it's impossible For them to keep accounts Of what they owe you Or what you've done. Lose the account yourself, Expect nothing in return. Make a habit of giving things away. Pay for other people's meal, Friends and strangers. Keep no accounts on that either. Take what is offered to you, But expect or demand nothing. Tell the people in your life That you appreciate them As often as you can. There may be a day when you can't. Tell your kids and spouse that you love them, Often and every night. Remind yourself What it is you love about them. Look for ways to be kind and helpful, There are plenty to find. Do things without telling others You've done them. Don't even remind yourself. Do acts of kindness, then let them go. Live a life without clinging to expectations About who you should be. Your friends and family will change, Everything does, you will. Life has a lot of additions and subtraction; Change is inevitable. Spend time mindfully changing yourself Towards kindness and patience. At the end of your life, Which could be any moment, Let the ones that knew you Have lived a better life because you were there. Let your accounts be settled And forgive other people's.

the bleakest situations bring out the hospitality in all of us, but it's during the harshest we find out how strong we really are.

The danger of refusing to reflect upon the psychological dynamics of faith and belief is that what we feel to be self evidently true, for psychological reasons, might be, upon inspection, highly questionable, intellectually or morally. Too often, as we all know, the 'feeling of rightness' trumps sober reflection and moral discernment. Further, we are often unwilling to listen to others until we are, to some degree, psychologically open to persuasion. The Parable of the Sower comes to mind.

The Entrepreneur Who Controls Everything Controls Nothing

Technology evolution is far from linear. It is very, very bumpy

The idea of time and evolution has changed with the advent of the internet. Things that used to change over a generation now change over a decade.

The lack of a centralized, user-friendly and standardized mobile payment system is one of the crucial industry knots that we are still unable to untie, and this partially explains the unencouraging results of mobile conversion.