Best 210 quotes in «bureaucracy quotes» category

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    Once, several years ago, [GM] tried to stamp out bureaucracy--and ended up appointing a committee to oversee how many committee meetings should be held. (Quoting Sharon Terlep, The Wall Street Journal, "GM's Plodding Culture Vexes Its Impatient CEO," April 7, 2010)

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    One of the key characteristics of an elite corps is its susceptibility to those more powerful than itself. Elite power is naturally attracted to a power hierarchy and fits itself neatly, obediently into the one that promises the most personal benefits. Here is the Achilles’ heel of armies, police and bureaucracies.

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    Organised religion is a contradiction in terms - it's the fallible meeting the infallible. Any earthly, bureaucratic representation of a higher power will prove to be inherently problematic.

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    Owing to the shape of a bell curve, the education system is geared to the mean. Unfortunately, that kind of education is virtually calculated to bore and alienate gifted minds. But instead of making exceptions where it would do the most good, the educational bureaucracy often prefers not to be bothered. In my case, for example, much of the schooling to which I was subjected was probably worse than nothing. It consisted not of real education, but of repetition and oppressive socialization (entirely superfluous given the dose of oppression I was getting away from school). Had I been left alone, preferably with access to a good library and a minimal amount of high-quality instruction, I would at least have been free to learn without useless distractions and gratuitous indoctrination. But alas, no such luck. Let’s try to break the problem down a bit. The education system […] is committed to a warm and fuzzy but scientifically counterfactual form of egalitarianism which attributes all intellectual differences to environmental factors rather than biology, implying that the so-called 'gifted' are just pampered brats who, unless their parents can afford private schooling, should atone for their undeserved good fortune by staying behind and enriching the classroom environments of less privileged students. This approach may appear admirable, but its effects on our educational and intellectual standards, and all that depends on them, have already proven to be overwhelmingly negative. This clearly betrays an ulterior motive, suggesting that it has more to do with social engineering than education. There is an obvious difference between saying that poor students have all of the human dignity and basic rights of better students, and saying that there are no inherent educationally and socially relevant differences among students. The first statement makes sense, while the second does not. The gifted population accounts for a very large part of the world’s intellectual resources. As such, they can obviously be put to better use than smoothing the ruffled feathers of average or below-average students and their parents by decorating classroom environments which prevent the gifted from learning at their natural pace. The higher we go on the scale of intellectual brilliance – and we’re not necessarily talking just about IQ – the less support is offered by the education system, yet the more likely are conceptual syntheses and grand intellectual achievements of the kind seldom produced by any group of markedly less intelligent people. In some cases, the education system is discouraging or blocking such achievements, and thus cheating humanity of their benefits.

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    People and institutions that refuse to admit error eventually discredit themselves.

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    pessimists see people as liabilities to manage, as burdens or threats that we must minimize.

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    Right from the first, the little people who formed the governments which promised to equalize the social burdens found themselves suddenly in the hands of bureaucratic aristocracies. Of course, all bureaucracies follow this pattern, but what a hypocrisy to find this even under a communized banner. Ahhh, well, if patterns teach me anything it’s that patterns are repeated.

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    Processes of rationalization and disenchantment engender a shift from a social order founded upon value-rational beliefs and governed through charismatic and traditional forms of authority, to an order ruled by the force of instrumental reason and dominated by new forms of institutional bureaucracy. This movement results in the depersonalization of the social world: instrumental calculation steadily suppresses the passionate pursuit of ultimate values, and bureaucracy reduces the scope for individual initiative and personal fulfillment... instrumental reason... is not only tied to the devaluation or disenchantment of the highest and most sublime values and ideals, but places important limits on the scope for individual autonomy and freedom in the modern world.

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    Revolutions as often take place because the old regime simply collapse out of economic inefficiency and bureaucratic rigidity rather than for the reasons given out by their successors taking too much credit, however heroic their actions at the time of crisis (but so often in the past hopeless).

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    private loans will utilize existing resources and capital far better than government loans. Government loans will waste far more capital and resources than private loans. Government loans, in short, as compared with private loans, will reduce production, not increase it.

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    Quasi avesse tenuto una breve rappresentazione teatrale, l'avvocato si mette una mano sul cuore e si inchina. Poi apre la porta a due battenti e dice: Permettono? a indicare che il colloquio è finito. Richard sa benissimo anche lui che fuori sono in attesa molti rumeni, vietnamiti e africani. Passando con Ithemba davanti al guardaroba e vedendo un cilindro sulla mensola per cappelli, gli viene quasi il dubbio che questo avvocato dalle sembianze di un gufo sia arrivato in volo, dal lontano Ottocento, direttamente nel ventunesimo secolo – in questo secolo nuovo e tuttavia così vecchio, con i suoi interminabili flussi di esseri umani che, dopo essere sopravvissuti alla traversata in un mare vero, rischiano ora di affogare nei fiumi e nei mari di carte.

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    State first, subject second, statesman last.

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    Serikali inayodhulumu wananchi wake ni hatari kuliko simba.

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    So: Police are bureaucrats with weapons. If you think about it, this is a really ingenious trick. Because when most of think about police, we do not think of them as enforcing regulation. We think of them as fighting crime, and when we think of "crime," the kind of crime we have in our minds in violent crime. Even though, in fact, what police mostly do is exactly the opposite: they bring the threat of force to bear on situations that would otherwise have nothing to do with it.

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    Shara now sits on committees that decide who shall be nominated to be committee chairs for other committees; then, after these meetings, she sits on committee meetings to formulate agendas for future meetings; and after these, she attends committee meetings deciding who shall be appointed to appoint appointments to committees.

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    She knew the power of bureaucracy well enough to be aware she had to sit and be admonished until this stranger felt she had expressed sufficient disappointment in a girl she would never have to see again.

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    The address of the Tip O'Neill building is 10 Causeway Street. It may be torn down soon, because it is one of the most wonderfully unsightly buildings ever constructed. In the eighties they blew up a grand hotel that had gone seedy, and in its place they built this shrine to Congressman Tip O'Neill. It houses all the federal offices - the office of Social Security, and the Firearms Legitimization Bureau, the Bioshock Informant Management Corps, and the Soy Protein Tax Credit Administration, and the Federal Security Corn Slab Ektachrome Mediocrity Desk, plus another twelve important outposts of American impotence. And it has wireless Internet.

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    Take the civil service out of government and the country will collapse, take politics out of government and the country will flourish.

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    The ability to represent failure as success would become an Agency tradition.

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    The difference between the modern laws and those of the past is that wisdom is no longer a respected requirement and it has become secondary in importance to bureaucratic procedure.

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    The author describes the adoption process in which he and his wife participated as "a paperwork pregnancy".

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    The bureaucracy is what we all suffer from.

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    The five stages of bureaucratic grieving are: denial, anger, committee meetings, scapegoating, and cover-up.

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    The greater the bureaucratization of public life, the greater will be the attraction of violence. In a fully developed bureaucracy there is nobody left with whom one could argue, to whom one could present grievances, on whom the pressures of power could be exerted. Bureaucracy is the form of government in which everybody is deprived of political freedom, of the power to act; for the rule by Nobody is not no-rule, and where all are equally powerless we have a tyranny without a tyrant.

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    The government says law, but they mean levy.

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    The only problem that ever really seems to bother empire builders is bureaucracy. Before a new colony on the frontier could be founded, the Senate and Triumvirate would have to pass the plan. Factors influencing the High Lords decision would include, among others, the number of people needed to found the colony and whether this would result in any significant population shift. Another, more critical factor would be whether Tactical Defense could spare the ships or the manpower to patrol the area.

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    Their business here was over then, and they all knew it; the magic moment had arrived when it was understood that nothing more would be established, discovered, or decided today. But the meeting, having once begun, must drag on for several long more hours before it could be ended. The engines of protocol had enormous inertial mass; once set in motion they took forever to grind to a stop.

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    The most profound legacy of the dominance of bureaucratic forms of organization over the last two hundred years is that it has made this intuitive division between rational, technical means and the ultimately irrational ends to which they are put seem like common sense.

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    The NSA?" "Yeah, they called and offered to help out. Same software they use for enhancing spy satellite imagery." Venkat shrugged. "It's amazing how much red tape gets cut when everyone's rooting for one man to survive.

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    The obvious pollution occurring in many places - worst of all, in the planned societies- has encouraged the growth of the environmental movement, which, however, as shown in previous chapters, has an agenda that goes far beyond clean-up and beautification, far beyond the stewardship of nature that is commanded by ancient religious tradition. Embracing the "biospheric vision" in the "spirit of deep ecology", the movement sees human beings as the chief enemy in the struggle on behalf of a deified Nature. The environmental movement, therefore, is the perfect vehicle for population control. It is popular - people do love trees and animals and beautiful scenery - and it is unequivocal in its devotion to reducing human numbers. The environmental agencies of the United Nations, with their chilling blueprints for "demographic transition" and a standardless, undefined but totally planned and controlled "sustainable development", combine the fervor of nature worship with the lack of accountability of an unelected, international bureaucracy.

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    The idealized market was supposed to deliver ‘friction free’ exchanges, in which the desires of consumers would be met directly, without the need for intervention or mediation by regulatory agencies. Yet the drive to assess the performance of workers and to measure forms of labor which, by their nature, are resistant to quantification, has inevitably required additional layers of management and bureaucracy. What we have is not a direct comparison of workers’ performance or output, but a comparison between the audited representation of that performance and output. Inevitably, a short-circuiting occurs, and work becomes geared towards the generation and massaging of representations rather than to the official goals of the work itself. Indeed, an anthropological study of local government in Britain argues that ‘More effort goes into ensuring that a local authority’s services are represented correctly than goes into actually improving those services’. This reversal of priorities is one of the hallmarks of a system which can be characterized without hyperbole as ‘market Stalinism’. What late capitalism repeats from Stalinism is just this valuing of symbols of achievement over actual achievement. […] It would be a mistake to regard this market Stalinism as some deviation from the ‘true spirit’ of capitalism. On the contrary, it would be better to say that an essential dimension of Stalinism was inhibited by its association with a social project like socialism and can only emerge in a late capitalist culture in which images acquire an autonomous force. The way value is generated on the stock exchange depends of course less on what a company ‘really does’, and more on perceptions of, and beliefs about, its (future) performance. In capitalism, that is to say, all that is solid melts into PR, and late capitalism is defined at least as much by this ubiquitous tendency towards PR-production as it is by the imposition of market mechanisms.

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    The most natural action of a senior official is to breed junior officials.

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    The only thing that saves us from the bureaucracy is inefficiency. An efficient bureaucracy is the greatest threat to liberty.

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    The petite bourgeoise and small property in general represent a precious zone of autonomy and freedom in state systems increasingly dominated by large public and private bureaucracies.

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    There is a whole school of thought that holds bureaucracy tends to expand according to a kind of perverse but inescapable inner logic. The argument runs as follows: if you create a bureaucratic structure to deal with some problem, that structure will invariably end up creating other problems that seem as if they, too, can only be solved by bureaucratic means. In universities, this is sometimes informally referred to as the "creating committees to deal with the problem of too many committees" problem.

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    There is no crueler hells then committee work....

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    These definitions coincide with the terms which, since Greek antiquity, have been used to define the forms of government as the rule of man over man—of one or the few in monarchy and oligarchy, of the best or the many in aristocracy and democracy, to which today we ought to add the latest and perhaps most formidable form of such dominion, bureaucracy, or the rule by an intricate system of bureaux in which no men, neither one nor the best, neither the few nor the many, can be held responsible, and which could be properly called the rule by Nobody. Indeed, if we identify tyranny as the government that is not held to give account of itself, rule by Nobody is clearly the most tyrannical of all, since there is no one left who could even be asked to answer for what is being done. It is this state of affairs which is among the most potent causes for the current world-wide rebellious unrest.

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    The result often leaves those forced to deal with bureaucratic administration with the impression that they are dealing with people who have for some arbitrary reason decided to put on a set of glasses that only allows them to see only 2 percent of what's in front of them.

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    The “self-actualization” philosophy from which most of this new bureaucratic language emerged insists that we live in a timeless present, that history means nothing, that we simply create the world around us through the power of the will. This is a kind of individualistic fascism. Around the time the philosophy became popular in the seventies, some conservative Christian theologians were actually thinking along very similar lines: seeing electronic money as a kind of extension for God’s creative power, which is then transformed into material reality through the minds of inspired entrepreneurs. It’s easy to see how this could lead to the creation of a world where financial abstractions feel like the very bedrock of reality, and so many of our lived environments look like they were 3-D-printed from somebody’s computer screen. In fact, the sense of a digitally generated world I’ve been describing could be taken as a perfect illustration of another social law—at least, it seems to me that it should be recognized as a law—that, if one gives sufficient social power to a class of people holding even the most outlandish ideas, they will, consciously or not, eventually contrive to produce a world organized in such a way that living in it will, in a thousand subtle ways, reinforce the impression that those ideas are self-evidently true.

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    These meetings, they're like thieves—they follow you around, wait until you're not looking, and pounce.

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    The State is not the hope of the world; it is an institution grounded in the threat of violence, whether via capital punishments or petty bureaucratic intrusions.

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    The terrors of the future will not come from the drab repressions of an encroaching bureaucracy, but from the neon lights of a thousand supermarkets, the sounds of a million automobile accidents and from the public cremation of the dead astronauts as they return to earth.

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    The two terms of the democratic alternative today—oppressive bureaucracy or repugnant plutocracy—are canceling each other out. Combining into a single term: opulent bureaucracy. At once repugnant and oppressive.

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    This, not incidentally, is another perfect setting for deindividuation: on one side, the functionary behind a wall of security glass following a script laid out with the intention that it should be applied no matter what the specific human story may be, told to remain emotionally disinvested as far as possible so as to avoid preferential treatment of one person over another - and needing to follow that advice to avoid being swamped by empathy for fellow human beings in distress. The functionary becomes a mixture of Zimbardo's prison guards and the experimenter himself, under siege from without while at the same time following an inflexible rubric set down by those higher up the hierarchical chain, people whose job description makes them responsible, but who in turn see themselves as serving the general public as a non-specific entity and believe or have been told that only strict adherence to a system can produce impartial fairness. Fairness is supposed to be vested in the code: no human can or should make the system fairer by exercising judgement. In other words, the whole thing creates a collective responsibility culminating in a blameless loop. Everyone assumes that it's not their place to take direct personal responsibility for what happens; that level of vested individual power is part of the previous almost feudal version of responsibility. The deindividuation is actually to a certain extent the desired outcome, though its negative consequences are not.

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    They questioned us but they were polite because we had passports and money. I do not think they believed a word of the story and I thought it was silly but it was like a law-court. You did not want something reasonable, you wanted something technical and then stuck to it without explanations.

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    Three of the revolutions," Bermuda said, "the French, the Russian, and the American, were true only in the beginning. Just true in the beginning, man." "True?" "True to the people, you know...Afterwards, they forgot their roots, man, and the revolutions went off the track. They turned into huge bureaucracies and administrations.

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    To him, one of the most fascinating historical aspects of governments was their complete disregard for governing. Governments were single-minded and interested only in increasing their control and any governance that came out of the government's actions were purely coincidental. .... The lowest flunky as well as the most powerful bureaucrat was more interested in protecting his sinecure than in helping the citizens who coughed up tax money to pay the government worker's salaries.

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    To be Druhástranian is to be dissatisfied with one’s condition until one can find some official personage to sign off on it. And if someone says that what you’re doing is all right today, won’t you need to get that approval reconfirmed later, get another stamp at some other desk a year from now? Of course this is a mind-set that a nation can be stunned into. All you need is a century or two of freedoms and strictures that appear and disappear between one year and the next, words and deeds that were frowned upon just yesterday receiving vehement acclaim today.

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    To the CIA, everyone's an outsider.

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    To make it a crime for public institutions to serve the undocumented simply isolated people and drove them into poverty, she wrote. From then on, people who came looking for a library card received one, regardless of whether their papers were in order.